Frequently Asked Questions

We have answered the most common questions we get asked in very simple responses. If you still have queries then please get in touch with us and we can clarify anything that is needed.

Payments

We accept payments via debit or credit card, PayPal. Cards accepted include Mastercard and Visa. 

For return of products, we offer a store credit or an exchange

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All our products are made from durable materials and are water resistant. However, we recommend taking them off of your pets if they are going to be bathing or swimming, as this can result in the accessories/clothing fading. 

When washing your pooch’s clothing, please use a wash bag and put on a delicate cycle or wash by hand in warm water. 

Definitely! Our website caters to all over the world. Shipping costs may vary.

We have size charts and/or measurements available on each product. If you are still un-sure you can contact us via email with your query.